In 2022, Hightouch published a piece with a headline built to draw attention: Friends Don't Let Friends Buy a CDP. I remember where I first saw it, neck deep in my client's packaged CDP project. Sure, it was vendor content. Everyone knew it was vendor content. Nevertheless, it got passed around, because the frustration underneath it was real, and most of us had heard it, or even felt it.
The argument was simple enough to fit on a t-shirt. Your data already lives in the warehouse. Why pay a second vendor to copy it into a separate box, call that